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Hispanic Market Advisors offers Spanish SEO, English to Spanish Website Translations, PPC for reaching Latinos, Hispanic marketing, social media, and more.

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Home » Quick Surveys » Customer Satisfaction Survey

Customer Satisfaction Survey

Name:*
First Last
Company:*
Email:*
Phone:*
Please rate your level of satisfaction in the following areas (where 1 = very satisfied and 5=very dissatisfied)
TRANSLATION
Rate your overall satisfaction with Hispanic Market Advisors' LINGUISTIC EXPERTISE
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with translation in terms of ACCURACY
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with translation in terms of WRITTEN STYLE
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with translation in terms of TERMINOLOGY
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
DESKTOP PUBLISHING
Rate your overall satisfaction with how files are delivered in terms of FORMAT
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with how Hispanic Market Advisors integrates TRANSLATION AND DTP
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your satisfaction with Hispanic Market Advisors' expertise in DTP software (QuarkXpress, InDesign, etc.)
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your satisfaction with Hispanic Market Advisors' expertise in other formats (PDF, HTML, XML, etc.)
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate Hispanic Market Advisors' UNDERSTANDING OF YOUR DOCUMENTATION PROCESS
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
TEAM AND GENERAL CAPABILITIES
Rate your satisfaction with Hispanic Market Advisors' QUOTING PROCESS
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with Hispanic Market Advisors' TIMELINESS in delivery
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with the Hispanic Market Advisors TEAM
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with Hispanic Market Advisors team members' RESPONSE
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with the Hispanic Market Advisors team's COMPETENCE
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with Hispanic Market Advisors team members' ATTITUDE
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with Hispanic Market Advisors' SPEED
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate your overall satisfaction with Hispanic Market Advisors' INVOICING AND COLLECTION procedures
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
Rate the likelihood that you will recommend Hispanic Market Advisors' services to others (1 = very likely)
- 1. very satisfied
- 2. satisfied
- 3. neutral
- 4. dissatisfied
- 5. very dissatisfied
What else should Hispanic Market Advisors be doing to satisfy your needs?
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SEO Success in Spanish [White Paper] – Learn more

Excecuting a cost-effective Spanish SEO campaign

Client Testimonials – Spanish SEO/SEM

“Hispanic Market Advisors’ SEO work was key in the development of our marketing and PR strategy in Spanish at Consolidated Credit.
They were able to position 21…

Ines Mato

Product Specialist

Miami, FL

“We hired Sebastian Aroca and Hispanic Market Advisors to help us at 24/7 Card with PPC in Spanish (AdWords + Bing) and Spanish SEO (search engine optimization) for…

Andrew Latimer

CTO at 24/7 Card

Los Angeles, CA

“Sebastian: I appreciate all of the help and guidance that you have provided me over the last 18 months! Thanks to your Spanish SEO/SEM expertise …

Ronnie Schwartz

President, Students Connecting

New York City

“Sebastian is very thorough and enthusiastic about helping us with all of our SEO needs!.
He is very proactive and provides solutions that have lead to a…

Storm Josefsberg

Product Marketing Specialist at Siemens Energy

Orlando, FL

“Hispanic Market Advisors’ SEO work was key in the development of our marketing and PR strategy in Spanish at Consolidated Credit.
They were able to position 21…

Silvia Prado

Advertising, Marketing

Miami, FL

“Hispanic Market Advisors’ SEO work was key in development of our marketing and PR strategy in Spanish at Consolidated Credit.
They were able to position 21…

Sofia Keck

Hispanic Marketer

San Francisco, CA

CASE STUDY

How we Made It Happen

Small Bussiness: Consolidated Credit

Latino SEO, Spanish SEO

Consolidated Credit Counseling Services improved its online presence in the US Latino market by adopting a pure organic Latino SEO …

About Us

Hispanic Market Advisors®
3250 NE 1st Avenue, Suite 305
Miami, FL 33137

Connect With Us

1-877-HMA-FITS (462-3487)
(305) 677-0651
support@hispanicmarketadvisors.com
Schedule an Appointment

Our Services

Responsive Website Design
English to Spanish Translations
English to Spanish Website Translations
Spanish SEO
PPC Services for Latino Market
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Copyright © 2019 Hispanic Market Advisors® – All rights reserved. Privacy Statement – Terms and Conditions – Our Best Practices
Your one stop source for Hispanic marketing and Spanish translation needs – Sitemap

:: WE OFFER

A Premium Translation service, search engine marketing services and tons of unique and original bilingual content.

A premium translation service – There is nothing more inviting to a potential consumer than to be addressed in his or her own language. Taking the time to provide this service shows respect for culture as well as a willingness to engage that the consumer will likely attribute to the rest of your business. In short, your goodwill with that customer starts off on the right foot.

Obviously, the website will also be much easier for them to read. For serious business owners and marketers that care about their brand, we strongly recommend professional translations over automatic free translations like Google Translate. Learn more.

Hispanic search engine marketing services SEO, PPC) While your PPC campaign efforts can result in instant benefits; your organic SEO when done effectively can help you rank higher over a longer period of time. Striking the right balance is the challenge and what most marketers strive for! Check this page and let’s discuss and build together an integrated Hispanic marketing strategy that works for you.

Tons of unique and original bilingual content – Creating a bilingual website is possible even if you do not know the language in which you would like to translate.

Cultural heritage plays an important part in the lives of Hispanics. Foods are especially influential. Traditions and holidays are influential. The culture is relational, and it’s important to consider that special events are priorities. Content should capture the heart of the topic, whether it’s focused on a product or an event.

:: WE CARE ABOUT

Assembling our teams according to your needs, treating your business as ours, and keeping our 100% customer retention rate.

Assembling our teams according to your needs – As an integral, fast growing company in the Hispanic marketing field, Hispanic Market Advisors ℠ integrates four forward edge virtual teams (Search, Language, Content, Social) led by Sebastian Aroca, each one of those teams providing results oriented services designed to help you achieve success in the prospering online Hispanic market.

Our main office is in Miami, FL (Midtown area), and we assemble specific teams depending on our clients’ needs and budget. Learn more.

Treating your business as ours – We will act as an extension of your own team. We will study your customers and help you create customer profiles. We will also help you with client acquisition strategies that will help grow your business. As you grow and expand your business, we grow alongside you.

Keeping our 100% customer retention rate – “Some deliver empty promises, we deliver trackable results.” We monitor all of our actions, and upload monthly reports for you to keep track (Client Access).

With an excellent Past Performance Evaluation (PPE) score of 94 to current and prospective customers, Hispanic Market Advisors ℠ is certified by Open Ratings (a Dun & Bradstreet company) as a Top 20% Performer.

:: WE PROVIDE

Personalized customer support, a principing structure that fits your wallet, and innovative and effective ways to promote our clients.

Personalized customer support – We feel proud of the personalized support we offer to our clients. Since we are a boutique niche market agency, you will most likely deal with the owner, Sebastian Aroca, and one account manager or specialist. Most of our team works in the backend (even when you sleep) to make sure that everything flows in the most optimized way possible. We persist until we get things done!

A pricing structure that fits your wallet – We realize that customers also come in different sizes. Thus, after our initial consultation, in most cases, we will send you a proposal with three different levels (conservative, moderate, and aggressive) so you can choose the intensity of our marketing efforts. Most of our customers start with a conservative or moderate approach and upgrade to a higher level once they start seeing results. We tend to like that too, so trust and confidence is built in stages. Set up an initial consultation.

An effective ways to promote our clients – We will not impose any particular marketing strategy. Instead, we will study your product(s) or service(s), your industry sphere, and your customer profile, including user behavior. Only then, we will adopt the right combination of SEO, PPC, social media, SMS marketing, and more! List of our web services.

With an excellent Past Performance Evaluation (PPE) score of 94 to current and prospective customers, Hispanic Market Advisors℠ is certified by Open Ratings (a Dun & Bradstreet company) as a Top 20% Performer. Why Hispanic Market Advisors℠

:: WE NEVER STOP

Following metrics very closely, delivering Top Ranking, and working with the key players in the industry.

Following metrics very closely – “Some deliver empty promises, we deliver trackable results.” Among the first questions we ask our potential clients are: do you have Google Analytics set up? What about Google and Bing Webmaster Tools? And what about tracking your calls and analyzing user behavior? If you don’t have these tools set up, don’t feel bad. Most don’t.

We will help you set up the right “lean” metrics (they vary depending on the business). Then, as we go, we will track the impact of all of our efforts. After all, your marketing dollars are not unlimited, and we know that. As your business receives more qualified web traffic, leads, and sales, we all win.

Delivering Top Rankings – We will track all relevant keywords and send you monthly ranking reports. SEO involves also tracking number of visits and building a balanced link profile. PPC involves tracking pageviews, clicks and conversions. CRO involves tracking calls and user behavior to optimize the lead funnel and maximize leads and sales. Numbers don’t lie and we will make them all visible to you. Set up an initial consultation.

Working with the key players in the industry – Having the right team in place is as important as setting the right strategy. Our team is composed of Latina bloggers, Community managers, SEO specialists, PPC AdWords certified experts, and recently added, a software development team that focuses on responsive technology and conversion rate optimization. All together have one common goal: delivering trackable results to our clients.

Hispanic Market Advisors Privacy Statement

We at Hispanic Market Advisors respect your privacy and take the issue of Internet privacy very seriously.
By accepting the Hispanic Market Advisors Terms of Service, you consent to the use and disclosure of personal information that you provide to us as outlined in this Privacy Statement. As Hispanic Market Advisors improves its services, we may modify the Privacy Statement, and urge you to check here for updates from time to time.

This document specifies the following:

What personally identifiable information of yours or third party personally identification is collected from you through the web site.
The organization collecting the information.
The kind of security procedures that are in place to protect the handling of information under Hispanic Market Advisors control.

Hispanic Market Advisors is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Hispanic Market Advisors collects information from our customers at several different points on our website.

Registration Information

In order to use some of our services, Hispanic Market Advisors Clients must first complete the registration contact form. During registration we request users’ contact information, such as name and email address. This information is used to contact the user about the services on our site for which they have expressed interest, and as it is the case of the email address is also used as the user’s account. It is optional for the user to provide additional personalized information (such as address, city and state), but encouraged so we can provide a more personalized experience on our site.

Any questions arising from collection of information through the Hispanic Market Advisors services at our site should be directed to Support@HispanicMarketAdvisors.com

Use of Information Available

Hispanic Market Advisors may not use information gathered through a QuickEmail Translation to sell any information for any commercial purpose outside the scope of the Hispanic Market Advisors service. QuickEmail Translation should not be used to post prohibited content and commerce statements including pornography, hate-speech, and illegal products or services. Hispanic Market Advisors may terminate the ability of any Client to use the Hispanic Market Advisors services.

Sharing of Information Submitted

We do not retain share, store or use personally identifiable information for any secondary purposes.

Buying Safely

We use PayPal as the payment processing company to bill users for use of Prepaid Hispanic Market Advisors Packages of Services. Information in transit via PayPal is protected by SSL with an encryption key length of 128 bits (the highest level commercially available). Your credit card and bank information is not stored on our servers, this go directly through PayPal. If you have any questions about the security at our website, you can send an email to Support@HispanicMarketAdvisors.com

Tell-A-Friend

If a Hispanic Market Advisors Client elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Hispanic Market Advisors will automatically send the friend a one-time email inviting them to visit the site. Hispanic Market Advisors stores this information for the sole purpose of sending this one-time email. The friend may contact Hispanic Market Advisors at Support@HispanicMarketAdvisors.com to request the removal of this information from their database.

Choice/Opt-out

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for or send information. Our registration form has an ‘opt-out’ mechanism to allow for removal from newsletters, promotions, etc., and registered users can always choose to ‘opt-out’ by following the appropriate mechanism.

Contacting Us

If you have any questions about this privacy statement, the practices of this site, or your dealings with Hispanic Market Advisors, please contact us via this form www.HispanicMarketAdvisors.com/contact-us.html or call: (877) HMA-FITS / (877) 462-3487 (in the US).

Customer Satisfaction Survey

Please rate your level of satisfaction in the following areas (where 1 = very satisfied and 5=very dissatisfied)

TRANSLATION

DESKTOP PUBLISHING

TEAM AND GENERAL CAPABILITIES

About Us

Related Links

Connect With Us

Our Services