Streamlined Client Access with Hispanic Market Advisors®

To better serve you, we use a Report Dashboard, a Ticket System, and a Leads Management mobile app (ODIGEÍ Leads)

At Hispanic Market Advisors®, we prioritize clear and efficient communication with our clients through our Report Dashboard and Ticket System. After becoming a client, you’ll be assigned a dedicated account manager, who serves as your primary contact, and you will also gain acceess to our self-proprietary ODIGEÍ Leads mobile app that will help you integrate all various lead sources and have them ready at your fingerprints. Calls, web forms, Facebook leads. You will be able to act fast on your leads before your competitors do, while increasing your response time and conversion rate.

Your account manager will coordinate with other experts as needed and ensure smooth communication during conference calls. Their role is to align campaign objectives with your business goals, offering personalized attention and effective strategies to maximize your campaign’s success. Most check-in calls are bi-weekly (approx. 1 hour per call) but in some cases, we set them up in a weekly basis, depending the capacities employed for any given project. During those calls, we review some actions as well as answer any SEO-related questions you may have regarding your project.

Also, we share files and collaborate with our clients mostly through Google Workspace, including Google Drive, which is part of HIPAA Included Functionality. Furthermore, Google Workspace/Cloud Identity HIPAA Business Associate Amendment accepted by admin@hispanicmarketadvisors.com on Oct 09, 2022.

Our Report Dashboard

You will be able to access our proprietary “Report Dashboard” software so that we can configure the reporting modules listed below (each campaign will have different modules as there are no two equal campaigns):

Modules we can configure within the “Report Dashboard” are:

Lead Gen Reports

• Website Leads (integrated with WordPress through the Gravity Form API)
• Facebook Leads (integrated with Facebook through the Facebook Open Graph API)
• Call Leads (integrated with CallRail through the CallRail API)

Google Reports

• Analytics
• AdWords
• PageSpeed Insights

SEO Reports

• Keyword Rankings
• Site Audit
• Backlinks Report

Email, Text & Social Shares

• Constant Contact or Mail Chimp
• SMS/MMS
• Social Shares

Uptime Report

Important Events

The benefit of having access to our “Report Dashboard” is that you can view all the important aspects of your digital campaign in real-time in one centralized location. At the same time, this allows us to view what’s going on with your site and make timely proactive adjustments along the way for the refinement and betterment of the digital marketing campaign.

Our Ticket System

In most cases, our account manager(s) will open the tickets themselves, on your behalf. Having said that, for those clients that are more hands-on and more tech savvy, we also have a ticket system they can use, so that they can:

• Open tickets
• Check ticket status

Please use this link to log in to our ticket system (you will need you login credentials which are sent to you after you sign up)

 

ODIGEÍ Leads Mobile App